Refund Policy
Understand our refund process and terms.
Overview
At SpeechCraft, we strive to provide high-quality services and products. However, if you are not satisfied with your purchase, we are here to help.
Refund Eligibility
To be eligible for a refund, the following conditions must be met:
- You must request a refund within 30 days of your purchase.
- You must provide proof of purchase.
- The service or product must not have been significantly used or consumed.
How to Request a Refund
If you meet the above criteria, you can request a refund by:
- Contacting our support team via email at beihetech@outlook.com.
- Providing your order number and the reason for the refund request.
Processing Refunds
Once we receive your refund request, we will inspect it and notify you of the status of your refund. If approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Contact Us
If you have any questions about our refund policy, please contact us:
- By email: beihetech@outlook.com